Shipping policy
Shipping
At WAWA Lights, we're committed to fast, reliable, and affordable shipping on every LED lighting order. Whether you're outfitting a gas station canopy, a warehouse, a storefront, or your home, we make it simple to get certified, energy-efficient LED products delivered straight to your door.
Free Shipping
Enjoy free express shipping on orders of $99 or more — making it easier than ever to upgrade to LED.
Shipping costs are calculated at checkout and are based on:
- Total weight of your LED products
- Quantity of items in your order
Some heavy or oversized fixtures (such as light poles and large area lights) may require separate shipping, which will incur a standard flat rate.
Order Changes & Cancellations
Need to cancel an order or make a change to your shipment? Our support team is here to help:
- Phone: +1 678-677-2233
- Email: support@wawalights.com
- Hours: Monday–Saturday, 9:00 AM–6:00 PM ET
Please reach out during business hours for the fastest assistance.
Processing & Express Delivery
Need your LED bulbs and fixtures fast? Here's how our timing works:
- Orders placed before 10:00 AM ET ship the same business day; orders placed after 10:00 AM ET ship the next business day.
- Express orders can be changed within one hour of placement.
For urgent express-order questions, reach us at:
- Phone: +1 678-677-2233
- Email: support@wawalights.com
If your order is placed after hours, please contact us before 10:00 AM ET on the next business day to request any changes.
After-Hours Support
Have questions about LED panel lights, retrofit kits, canopy lights, or any other product after hours? Use our contact form and a Lighting Specialist will follow up within 24 hours.
By choosing WAWA Lights, you're choosing fast delivery, expert support, and high-quality LED technology that helps you save energy and reduce costs.